Reputation Management
GET MORE QUALITY REVIEWS
People like to do business with people they Know, Like & Trust
Your online reputation can make or break your business. Our Reputation Management Software is designed to help you monitor, manage, and enhance your brand’s presence across the web. With real-time review tracking, insightful analytics, and tools to engage with your audience, you can take control of how your business is perceived online.
Automate the process of responding to customer feedback, addressing concerns, or promoting glowing reviews with our software to ensure your brand always makes a positive impression.
What does Reputation Management with 99 Digital look like?
Generate more reviews online
An online review provides social proof that your business delivers on its promises. It’s a valuable and authentic recommendation from a customer who’s tried your products or services.
Monitor your reputation where it matters most
It’s clear that business reviews are influencing your customers. What can you do to manage your online reputation? You’re looking for a way to keep a watchful eye on your reputation (without constantly refreshing Google).
Gather valuable feedback from your customers
Set up your account to automatically reach out to your customers for feedback. Once your campaign is up and running, you can instantly start generating reviews.
Display your best reviews on your website
You aren’t looking for a generic review template; you want to customize your campaign to best reflect your brand and appeal to your customers. Use Rep.co to customize your review template with your brand assets, tone of voice, and unique content.
Perfect for every industry
No matter what industry you’re in, your online reputation matters. A lot. Online reviews are one of the first things customers check before buying your products or services.
Grow Your Business with Google Business Profile & Google Ads
The Nuts and Bolts!
-
WImpact on Revenue: 94% of consumers say a negative review has convinced them to avoid a business, showing how critical it is to maintain a positive online reputation.
-
WInfluence on Buying Decisions: 79% of people trust online reviews as much as personal recommendations, making reputation management essential for attracting new customers.
-
WCustomer Retention: Businesses with positive reviews experience 31% higher customer retention rates compared to those with a poor reputation.
How Does Reputation Management Work?
Our Process
Reach out for your FREE Business Profile audit, learn three big changes you can make right now that will make a difference in your rankings.
Set Up and Connect Accounts
Begin by integrating your business's online profiles, such as Google Business Profile, Yelp, and social media accounts, with the reputation management platform. This centralizes all reviews, mentions, and feedback for easier monitoring.
Monitor Mentions and Reviews
Use our software’s dashboard to track customer reviews, ratings, and brand mentions in real-time. This allows you to stay informed about public perception and respond promptly to feedback.
Respond to Feedback Strategically
Automated process for responding to both positive and negative reviews. Acknowledge compliments, address complaints professionally, and demonstrate your commitment to customer satisfaction.
Analyze Insights and Trends
Leverage the platform’s analytics tools to identify recurring themes in customer feedback. This data can help you pinpoint strengths to amplify and areas for improvement in your products or services.
Enhance and Promote Positive Reviews
Encourage satisfied customers to leave reviews through automated requests or follow-ups. Highlight positive reviews on your website, Google Business Profile or social media to build trust and enhance your brand's reputation.
-
Their expertise in enhancing my business's online presence was evident from the start. For anyone looking to maximize their Google Business Profile impact. -
Very simply, they have always been very responsive to any requests or concerns that I have had, even though my webpage is --I imagine-- a minor player for them. This care is especi... Read More
-
Geoff and his team have helped me get a website up and running and get leads coming through quickly. He listened carefully to what I needed, answered all my questions and delivere... Read More
-
Jeff at 99 digital did an amazing job helping with my business Would highly recommend!!
-
We have been working with David from 99 digital for over 6 months. I have never met a more genuine, efficient, and well priced marketing company in all my years of business. They g... Read More
Our Amazing Clients
Castle Electric
Hygge Saunas
Restoration Hardwood
Environment Matters
Cuddles And Care
1st Choice Fingerprint
Derosa Automotive
EO Healing
TJ Electrical
Sleep for Kids
Powell Contracting
Ending Well
Harmony Wellness
North Shore Power Squadron
Pinpoint Group
Urban Balance
MK Photo Art
Counter Fix
Kellie's Tents
Linden Carroll Author
The Auto Room
